Need Some Help?

Let's Connect

Submit one of the forms below for help with your product questions or issues. 

Sales Help

Not sure what you need? Need more information about a HomeSeer product? Email our sales reps directly or register for our service desk and open a ticket to submit detailed information about your situation or need.

Upgrading to HS4?

Technical Support

Need help with a HomeSeer product or service? Register for a service desk account and open a support ticket now for personalized help. 

Hours Of Operation:
Monday-Friday: 9am-5pm EST

Support Options
Monday: Phone* Only | 9am-12:30pm – 1:30pm-5pm
Tuesday: Chat Only | 9am-12:30pm – 1:30pm-5pm
WednesdayPhone* & Chat | 9am-12:30pm – 1:30pm-5pm
ThursdayChat Only | 9am-12:30pm – 1:30pm-5pm
Friday: Phone* Only9am-12:30pm – 1:30pm-4pm

Sales & Customer Service:

Product Support:
Note: Product support closes at 4pm EST on Friday

*Phone help currently unavailable. Please use email & chat.

Message Board:
Click Here to visit our very large community of home automation users.

Our Business Address Is:
10 Commerce Park North
Suite #10
Bedford, NH 03110 

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