HomeSeer Technologies respects each individual’s right to personal privacy. We will collect and use information through our web site only in the ways disclosed in this statement. This statement applies solely to information collected at HomeSeer Technologies’ web site.
Part I. Information Collection
HomeSeer Technologies collects information through our web site at several points. The information we collect often includes (but is not limited to) the following: name, company, address, phone number, email address.
We may also collect personal information which our visitors divulge about other people, such as referrals or gift purchases. HomeSeer Technologies does not actively market to children and we never knowingly ask a child under 13 to divulge personal information.
We collect this information primarity through web forms on our site. The information is collected voluntarily. Personal information is required for all purchases of HomeSeer Technologies products and services. Other information we request is optional.
HomeSeer uses Google Analytics cookies to collect and analyze visitor data and to serve re-marketing ads on Google’s display network. If you do not wish to allow Google Analytics to use your data, you can opt out of this process by installing the Google Analytics Opt-out Browser Add-on.
The HomeSeer MyHS remote access service requires an email address, license ID and password of a user’s HomeSeer system. This is information is saved and used only for creating a connection to a user’s HomeSeer system. During a connection, the user’s local and remote IP address are collected solely for creating the remote connection. This information is not saved and is discarded once a system disconnects from the MyHS service. Passwords are stored encrypted.
Our HomeSeer HS3 systems collect optional information when a system license is registered. This includes name, address, phone # and other information. The user is not required to give this information.
Part II. Information Usage.
The information collected by HomeSeer Technologies will be used primarily for our own marketing initiatives. Visitors who provide information may receive HomeSeer newsletters, promotions or new product/service announcements. Out of respect for the privacy of our visitors we present the option to not receive these types of communications.
The information we collect may be used to create customer profiles based on browsing or purchasing history. We may also supplement information collected at our web site with data from other sources.
We may share data with the following third parties: shipping companies (like UPS, FedEx, DHL, etc) and credit card companies. These third parties will use the information to fulfill orders for HomeSeer Technologies products and services.
We offer links to other web sites. Please note: When you click on links to other web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our web site offers public message boards. Please be advised that information posted in these venues becomes public knowledge.
MyHS remote access information is not shared with any 3rd party and is kept private.
Information gathered when an HS3 system is registered is saved for the sole use of identifying the owner of a purchased license.
If our policy on information collection or uses changes, we will update this online web policy statement to reflect the changes.
Part III. Access to Information
HomeSeer Technologies maintains the accuracy of our information through telephone and email communications. Visitors may request deletion from our marketing database at any time via email or telephone request.
Part IV. Problem Resolution
If problems arise, visitors may contact HomeSeer Technologies by telephone or email. We are committed to resolving disputes quickly and accurately.